Shipping policy

Shipping Policy

 Standard U.S. shipping: all of our orders are handled and processed with 1-4 business days. Please note that handmade items can take up to 3-5 business days to make before shipping. First class mail can take up to 1-3 business days for delivery to us domestic addresses. Business days do not include weekends or holidays! 

*Please make sure that your address is correct, BEFORE checking out*

Once orders have been made, you cannot cancel or make changes. Please check your shipping address, billing address and items carefully before placing your orders!

Once an item has been handed over to usps it is no longer in the hands of Letecia’s Legacy. We are not responsible for lost or misplaced packages after items have been shipped out. If your item is lost or stolen please contact usps https://usps.com/help/claims/htm

Letecia’s Legacy takes fraudulent and suspicious activity seriously. Orders that are disputed or marked as fraudulent/suspicious will be followed up on.

Please feel free to email us about inquires at: shipping@letecias.com

 

Due to the nature of our products, they are considered non-returnable unless received broken/damaged or incorrect product is received. You will be asked to provide photographic proof of damages. Please get in touch with us within 24 hours of receiving package at info@letecias.com

 

 

To start a return, you can contact us at shipping@letecias.com. If your return is accepted, we’ll send you a return shipping label , as well as instructions on how and where to send your package. Items send back to us without first requesting a return will not be accepted.

 

You can always contact us for any return questions at shipping@letecias.com

We appreciate your patience!

 Damages and Issues

 Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item/missing item(s), so that we can evaluate the issue and make it right. You have 48 HOURS upon reception to contact us so we can make it right.

 Thank you for supporting Letecia's Legacy!